Shipping Policy

At Prestige Playroom, we are committed to delivering your order safely and efficiently.

Free Shipping

We offer free shipping on most products within the continental United States. Eligible products will display free shipping at checkout. Some oversized or specialty items may require an additional delivery fee, which will be clearly displayed before you complete your purchase.

Delivery Timeframes

Most orders are delivered within 7–14 business days depending on your location and product availability. You will receive a confirmation email with tracking information once your order has shipped.

Delivery Areas

We currently ship within the contiguous United States. For delivery inquiries outside this area please contact us at support@prestigeplayroom.com.

Order Processing

Orders are typically processed within 1–3 business days. You will receive an email confirmation once your order has been placed and a separate notification when it ships.

Oversized Items

Due to the size and weight of certain products such as pool tables, golf simulators, and shuffleboards, additional delivery coordination may be required. Our team will contact you after your order is placed to arrange delivery details.

Contact Us

Business Name: Prestige Playroom
Legal Entity: BH Market LLC
Phone: (725) 800-8122
Email: support@prestigeplayroom.com
Address: 336 East University Pkwy #1174, Orem, UT 84058, United States
Hours: Monday - Friday, 9am - 5pm EST